Willowbrook Cottage and Cabins

Guidelines and Policies

	Registered Guests only; our cabins are for your own getaway
	All our cabins and cottage are non-smoking. You may smoke outside, using provided ashtrays
	No charge for maid service before you arrive and after you depart; if you desire extra maid service during your stay, it can be arranged
	Free Internet, but no tv reception except at the Nest. Internet signal is weak at Woodhaven, since it is further from the router.

Method of payment:

or other cards by Paypal

We accept Visa, MasterCard, or Discover. We cannot accept cash, since our office is in Fort Smith. If you need to use another type of card, you can pay online at www.paypal.com to send money to carolyn@willowbrookcottage.com

Refunds

If you notify us that you have to cancel at least a month before your arrival date, you get a refund except for $100 deposit. In the unlikely event that you have to cancel during the 4 weeks prior to arrival, we will do all we can to rebook it. If we can rebook it, we do refund, except for $100 deposit and a $35 rebooking fee. We do try to work with our guests if unforeseen emergencies occur and we make every effort to call waiting lists to help rebook. Many dates are waitlisted.

Waiver of Liability

We must ask for a waiver of liability form on file for any minor guests in the party. Click here for form to print out. The form can be mailed to our office, or you can print it out, sign, scan, and return to us by email--or fax it to 708 776-0288 .

Call Carolyn at 479 883-5492 if you have any questions or want to talk to a real person to make reservations.

Or, you can check availability, or instantly reserve dates online, click here:

For more info, email anytime: carolyn@willowbrookcottage.com ,

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