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(If you check
availability and book
online, you save the $10 phone
convenience booking fee,
because it cuts
down on office
paperwork and phone time, and
we pass the savings on to you.
Of
course, you can still call Carolyn
479 883-5492
for information, or if you just prefer
to book by phone.)
Frequently Asked Questions:
Q. How far are you from town?
A. 2.9 miles.
Q. Do I have to travel on gravel to get to you?
A. No, we are on a quiet, paved country road.
Q. Are the cabins private?
A. Yes, each has its own area of our 10 acres. You don't have to share grounds with anyone. Willowbrook Garden Cottage and Willowbrook Nest are on different ends of the same stone country manor house, but each has their own private gardens and decks.
Q. Do you have TV reception?
A. The Nest has cable and DVD/VCR; the other cabins have only television set with DVD/VCR and a selection of movies.
Q. Do you have wireless Internet?
A. All the cabins have free wireless Internet. If you want to be doing a lot of downloading, the best reception cabins are Willowbrook Garden Cottage, the Nest, and Sunnybrook. Woodhaven has a weaker signal, but you can still pick up your emails and check websites.
Q. Are breakfasts provided?
A. No, but all units have kitchens, dishes, utensils, etc. The tradeoff is that although nobody is on site cooking for you, you don't have to have anyone in your space! All have coffee-makers and coffees and teas.
Q. What if i have to cancel?
A. Reserving dates removes them from the availabilty calendar, turning other potential guests away. If you cancel before 1 month prior to arrival, all but $100 deposit will be refunded. During the 30 days up to your arrival date, if you have to cancel, let us know as soon as possible, so we can put it back on the availability calendar. We will try to rebook it; if successful, we will refund all but the $100 deposit plus a $35 rebooking fee. During busy seasons, we usually have a waiting list, and usually DO rebook. However, you should be aware that the later you cancel, the less likely we will be able to rebook, and the less likely you will get a refund.
Q. What if i need to change my date?
A. You can change the date during the period up until 1 month prior to arrival, with a $35 rebooking fee. During the 4 weeks prior to arrival, the reservation is firmed up, and cannot be changed or refunded unless we can rebook (see above rebooking policies).
Q. Are there good restaurants nearby?
A. Mena has some quite good restaurants, all within 5 or 10 minutes' drive. You can see a list of them at the Mena website, gomenaarkansas.com
Q. Are there hiking trails at your cabins?
A. No, but we are on a quiet, paved road that makes a very nice walking or running place. If you prefer something more rustic, you can turn off it onto a gravel road that goes into the National Forest, immediately past our cabins.
Q. How far are you from the Wolfpen Gap ATV and hiking trails?
A. We are about 8 miles from the West trailhead on Route 375.
Q. Are the Wolfpen Gap trails open year round?
A. Yes, except for a short period during late November and early December during gun hunting season. This may be subject to changes that we are unaware of; you can check with the Wolfpen Gap area website.
Q. Do the cabins have BBQ grills?
A. Yes. Bring your own charcoal and fluid. We have utensils.
Q. Do the cabins come furnished with linens?
A. Yes. Beds, baths, kitchens all have linens provided.
Q. Do all the cabins have hair dryers?
A. Yes.
Q. Do you allow pets?
A. Woodhaven Cabin is our pet-friendly cabin. Small pets are considered on a case-by-case basis at Sunnybrook Cabin.
Q. Are your cabins handicap accessible?
A. Not completely. Woodhaven, Sunnybrook, and Willowbrook Garden Cottage have three steps to enter, but then have sleeping accommodations on the main level. The Nest has a stairway to the bedroom and bathroom. The bathrooms cannot accommodate regular wheelchairs.
Q. What are the weather seasons?
A. We have four seasons, but the winters are mild. We never get frozen ground, but the temperatures may dip into the teens the first week in January, then we head back into moderate temperatures getting ready for daffodils blooming in February. Snow is rare, but sometimes surprises us with a "Winter Wonderland." September and October, April and May, are generally perfect, neither too hot or cold. June, July and August can get hot and dry, making great water sport weather, and we DO have air conditioning.
Call Carolyn to talk to a real person, ask questions-- 479 883-5492.
You can check availability or make reservations instantly online:
(If you check availability and book online, you save the $
10 phone booking fee, because it cuts down on office paperwork and phone time, and we pass the savings on to you.)
Of course, you can still call Carolyn to book by phone if your prefer:
text or phone 9 a.m. to 9 p.m. 479 883-5492
For more info, email anytime: carolyn@willowbrookcottage.com